Communication Bad Smells Catalog · Spell · DCC/UFLA
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Management

Broken Schedule

Broken Schedule occurs when teams fail to synchronize schedules due to overlapping personal commitments, or lack of planning, resulting in project delays.

Ilustração representando o bad smell Broken Schedule

Context

Common in geographically distributed teams, across multiple time zones and distinct personal routines, without a well-defined overlap window for synchronous collaboration.

Problem

The absence of a common schedule undermines organic, spontaneous communication, pushing decisions and alignment into ever scarcer time windows.

Consequences

  • Meetings repeatedly mis-scheduled or rescheduled.
  • Delays in decisions that depend on synchronous alignment.
  • Strain on those who must frequently adapt to unfavourable hours.
Observed signs

Symptoms

  • Difficulty in defining a common schedule.
  • Difficulty in establishing more organic communication.
What to do about it

Mitigation strategies

  • Implement rotating meeting times to distribute inconvenience fairly.
  • Establish core overlap hours for synchronous collaboration.
  • Leverage scheduling tools like Calendly.
  • Record critical meetings and create team agreements on response expectations.

References

Links open a Google Scholar search for the title of the work.